This course introduces the general principles of quality management in an engineering and technology-based environment. Specific emphasis is placed on the application of organisational theory and practice, human resource management strategies and an appreciation of the many approaches available to implement quality management and continuous improvement in organisations.

 

Course coordinator

Dr Milan Simic, Senior Lecturer - School of Engineering

Course objectives

  • Exposit legal, social, economic, ethical and environmental interests, values, requirements and expectations of key stakeholders;
  • Demonstrate effective team membership and team leadership;
  • Communicate in a variety of different ways to collaborate with other people (including accurate listening, reading and comprehension), based on dialogue when appropriate, taking into account the knowledge, expectations, requirements, interests, terminology and language of the intended audience;
  • Display a personal sense of responsibility for your work; and
  • Demonstrate orderly management of self and professional conduct.

Learning outcomes

On completion of this course, you should be able to:

  • Identify key influences of an organisational structure and utilise this to improve quality;
  • Apply human resource management concepts to HR planning, job analysis and design, recruitment and skills training; and
  • Select, develop and promote strategic quality management systems to support continuous improvement practices.

Assessment

Assessment for this course will occur at various times across the seven-week teaching period. In most cases, assessment should follow a similar structure to the below:

  • A short assessment may occur in the first couple of weeks, driven mostly by peer-assessment or objective feedback as is the case of a survey quiz or contribution to discussion.
  • Assessments that occur mid-study period (approximately week 2 to 5) will have a highly formative purpose, like an extended case study or a scenario role play. These are intended to provide an indication of performance and occur at this time to enable positive changes to future performance.
  • Final assessments are usually summative, and generally draw the course?s threshold concepts together. Your previous assessments will have directly prepared you for a summative-style assessment.

Rich, online feedback will be provided to you throughout the teaching period on practical exercises and by individual consultation, ideally within five business days.


Please note, unit structure and content are subject to change. Contact your RMIT Student Enrolment Advisor on 1300 701 171 for more information based on your particular circumstances.