Building on the skills and knowledge already developed, this course will deepen your understanding of the relationship and interconnectedness of intra- and interpersonal skills, together with individual and organisational performance.

The focus is on improving specific skills required of managers when delegating work, addressing discipline issues, attempting to manage and resolve conflict, managing diverse and cross-cultural teams, and providing feedback to colleagues and direct reports. The course also considers the management of systems processes and resources that relate to performance management including performance appraisal systems, 360-degree feedback, motivational methods, reward systems and industrial relations.


Course coordinator

Terry Boulter, Associate Professor - Graduate School of Business and Law

Learning outcomes

On successful completion of this course, you will be able to:

  • Apply leadership and management knowledge and skill in an integrated way to consider, reflect upon and design options to suggest solutions to people and organisation issues;
  • Consider and reflect upon people and organisation strategies and their applications, acknowledging the environment in which the organisation sits, its people and the selection, design and implementation of the most suitable organisational model to fit the prevailing circumstances;
  • Evaluate the internationalisation and corporatisation requirements of people and their organisations; and
  • Identify the implications of making ethical and cultural decisions in managing the design and development of an entity's form and function; be it in the private, public or not-for-profit sector.


Assessment for this course will occur at various times across the seven-week teaching period. In most cases, assessment should follow a similar structure to the below:

  • A short assessment may occur in the first couple of weeks, driven mostly by peer-assessment or objective feedback as is the case of a survey quiz or contribution to discussion.
  • Assessments that occur mid-study period (approximately week 2 to 5) will have a highly formative purpose, like an extended case study or a scenario role play. These are intended to provide an indication of performance and occur at this time to enable positive changes to future performance.
  • Final assessments are usually summative, and generally draw the course's threshold concepts together. Your previous assessments will have directly prepared you for a summative-style assessment.

Rich, online feedback will be provided to you throughout the teaching period on practical exercises and by individual consultation, ideally within five business days.

Please note, unit structure and content are subject to change. Contact your RMIT Student Enrolment Advisor on 1300 701 171 for more information based on your particular circumstances.